Returns & Exchanges
At Eweknit & Craft, we want you to love your materials, so we offer returns on most unopened items within 30 days of purchase. Please note that cut fabric, patterns, and wound yarn are final sale to ensure the quality and integrity of our inventory.
Verify Eligibility
Ensure your items are in their original packaging, unused, and that yarn has not been wound or used for swatching.
Contact Support
Email our customer service team with your order number to receive a Return Authorization and the correct shipping address.
Secure Packaging
Carefully pack your items to prevent damage during transit and include a copy of your original packing slip inside the box.
Ship and Refund
Send your package using a trackable shipping method; once received and inspected, we will issue a refund to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing